Online Banking Security Update

We're Taking Account Security to the Next Level

On October 20th, we updated Online and Mobile Banking.

Security and protection are vital features when it comes to banking. We will launch a new security feature that will integrate stronger cybersecurity protections to detect fraud, while ensuring you have a positive online banking experience. 

TWO-FACTOR AUTHENTICATION:

Two-factor authentication is an added layer of security to your online accounts. To gain access to your account, two-factor authentication requires additional login credentials that are unique to you (beyond your username and password).

WHAT TO EXPECT AFTER THE UPGRADE:

Every time you log in to Online Banking, the new security feature will not only confirm your credentials but also the device you are using. If the system detects a new device or suspicious activity, you may be asked to further verify your identity in order to keep you and your accounts secure.
 
  • You may be prompted to enter a code that is sent via text message or phone call.
  • Simply enter the code sent to your device to restore account access.
  • Username and password credentials will not change.
  • Your enrollment in this new security feature is required. 
View a video about the update. If you have any questions, contact our Member Care Center at (800) 942-9575.
Pay People with Popmoney

Pay People with Popmoney

You can send, request, and receive money the easy way. Quick, simple, and secure, it’s a great way to pay the babysitter, collect money for concert tickets or dinner, and much more.
Banking in a Snap

Banking in a Snap

Our free Mobile Banking* app gives you secure and convenient access to your Align accounts anytime, anywhere from a mobile device.
Customized Text and Email Alerts

Customized Text and Email Alerts

Alerts give you an added layer of security by notifying you when your Debit Card or Credit Card is used for purchases and transactions. Signing up for these FREE* alerts is fast, easy, and can help you stay informed about account activity.
*Message & data rates may apply.