Contact Us

Member Care Center


Available Hours:
Monday through Thursday 8:30am to 4:30pm. Friday 8am to 6:30pm, Saturday 9am until 12pm

Branch Hours of Operation

By Email:

(Please do not include account/Social Security numbers or other sensitive information in your email.)

Important Numbers

Replacement ATM/Debit Card 800-942-9575
Lost/Stolen ATM/Debit/Credit Card 800-449-7728
Telephone Easy Banking 800-942-9588
Bill Pay Assistance 855-401-9651
Consumer Loan Fax 978-454-3052
Mortgage Servicing Department Fax 978-454-1743
Home Financing Department Fax 978-452-2227
Member Care Center Fax 978-459-2494
Operations Department Fax 978-454-4621


Mailing address for deposit and loan payments:

Align Credit Union
P.O. Box 7008
Lowell, MA 01852

Mailing address for FedEx or overnight payments:

Align Credit Union
40 Market Street
Lowell, MA 01852

Mailing address for credit card payments:

Align Credit Union 
P.O. Box 37603
Philadelphia, PA 19101-0603

Student Choice Loans Website Information:

Student Choice Website
Toll Free Number : 877-530-9782
Payment Mailing Address: PO Box 5879 Carol Stream, IL 60197-5879