Member Contact Center Phone Line Alert:

We are aware that the 800-942-9575 line is currently experiencing technical difficulties. We are actively working to resolve this issue as quickly as possible.  We appreciate your patience and apologize for any inconvenience.

Juneteenth Closure:

All Align branches will be CLOSED on Friday, June 19, 2026, in observance of Juneteenth.

Transactions can be made during this time by accessing your account through online, mobile* and telephone banking.  We appreciate your understanding and apologize for any inconvenience this may cause.  * Message and data charges may apply.

Online Account Opening Notice: Online account opening will be unavailable beginning Friday, May 29 at 4:30 PM due to our system update. To open a new membership or an additional account, please visit any branch location starting Monday, June 1. We apologize for any inconvenience and appreciate your understanding as we work to restore service.

System Conversion:

Effective June 1, 2026: To better serve our members' financial needs, we will be upgrading our core system. For information regarding system availability the days leading up to the conversion and details about what to expect, please refer to our Member Conversion Resource Guide.

Direct Deposit

How can I sign up for Direct Deposit?

Set up direct deposit in a few easy steps and save extra trips to the branch on payday! If your employer offers direct deposit, they will be responsible for setting up direct deposit on your behalf. Common information your payroll department will need:

  • Credit Union Routing Number: 211383901
  • Your member number
  • A voided check to verify your routing and member number (if you do not have a voided check, contact our Member Care Center or visit a branch near you for an account confirmation letter)
  • Address of the credit union: Align Credit Union, 87 Hale Street, Lowell, MA 01851

Please note: Money can only be electronically deposited into a Membership Savings Account or a Checking Account. Once money in deposited, automatic transfers to other Align Credit Union accounts may be setup in Online Banking.

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