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Contact Us

Member Care Center


Available Hours:

Monday - Thursday: 8:30am - 4:30pm; Friday: 8am - 6:30pm; Saturday: 9am - 12pm

Branch Hours of Operation

By Email: (please do not include account/Social Security numbers or other sensitive information in your email)


Schedule an Appointment

Schedule a time to meet with a Member Service Representative.

Important Numbers

Replacement ATM/Debit Card800-942-9575
Lost Stolen ATM/Debit/Credit Card800-449-7728
Telephone Easy Banking800-942-9588
Bill Pay Assistance855-401-9651
Consumer Loan Fax978-454-3052
Mortgage Servicing Department Fax978-454-1743
Home Financing Department Fax978-452-2227
Member Care Center Fax978-459-2494
Operations Department Fax978-454-4621

Important Mailing Addresses

Deposit & Loan Payments

Align Credit Union
P.O. Box 7008
Lowell, MA 01852

FEDEX/Overnight Payment Address

Align Credit Union
40 Market Street
Lowell, MA 01852

Credit Card Payments

Align Credit Union
P.O. Box 37603
Philadelphia, PA 19101-0603

Student Choice

Phone: 877-530-9782

Mailing address: P.O. Box 5879, Carol Stream , IL 60197

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