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Changes to Align Credit Union's Fee Schedule: New fees will be put into place effective November 15, 2025, to some services provided by the credit union For more information on these changes please click here.

Indigenous Peoples' Day Closure: All Align branches and the member contact center will be closed on Monday, October 13, 2025 in observance of Indigenous Peoples' Day.  During this period, transactions can be made through online, mobile*, and telephone banking. *Message and data charges may apply.

Early Closure Announcement:

On October 23, 2025, all Align branches will close early at 2PM so that all staff can attend an offsite event.  Transactions can be made during this time by accessing your account through online, mobile* and telephone banking. We appreciate your understanding and apologize for any inconvenience this may cause.

*Message and data charges may apply.

Contact Us

Member Care Center

(800)-942-9575

Available Hours:

Monday - Friday: 8:30am - 4:30pm; Saturday: 9am - 12pm

Branch Hours of Operation

By Email: info@AlignCU.com (please do not include account/Social Security numbers or other sensitive information in your email)

 

Schedule an Appointment

Schedule a time to meet with a Member Service Representative.

Important Numbers

Replacement ATM/Debit Card800-942-9575
Lost Stolen ATM/Debit/Credit Card800-449-7728
Telephone Easy Banking800-942-9588
Bill Pay Assistance855-401-9651
Consumer Loan Fax978-454-3052
Mortgage Servicing Department Fax978-454-1743
Home Financing Department Fax978-452-2227
Member Care Center Fax978-459-2494
Operations Department Fax978-454-4621

Important Mailing Addresses

Deposit & Loan Payments

Align Credit Union
87 Hale Street
Lowell, MA 01851

FEDEX/Overnight Payment Address

Align Credit Union
87 Hale Street
Lowell, MA 01851

Credit Card Payments

Align Credit Union
P.O. Box 37603
Philadelphia, PA 19101-0603

Student Choice

Phone: 877-530-9782

Mailing address: P.O. Box 5879, Carol Stream , IL 60197

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