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Thanksgiving Closure:

In recognition of the Thanksgiving holiday, all Align branches will be closed on Thursday, November 27, and Friday, November 28, 2025. Please note that Online, Mobile, and Telephone Banking services will remain accessible throughout this period.

 

Fraud and Scam Awareness

At Align Credit Union, your security and privacy are a priority. Below are resources for protecting your personal and financial information. Align will never request sensitive account details via email, text, or phone call. If you receive any suspicious communications, contact us at 800-942-9575.

Never give out your personal, account or any other sensitive information over the phone if you did not initiate the phone call!

Common Signs of Scams

Unsolicited Contact:
Be wary of unexpected emails, phone calls, or messages from unknown individuals or organizations. Scammers tend to impersonate legitimate entities to catch you off guard. 

Requests for Personal Information:
Reputable organizations do not solicit sensitive details such as passwords or social security numbers by email or telephone. If you receive such a request, it is likely to be fraudulent.

Pressure to Act Quickly:  
Scammers frequently employ tactics that generate a sense of urgency, prompting individuals to respond swiftly to avert potential penalties or legal action. This approach is intended to discourage critical evaluation of the situation.

Payment via Untraceable Methods: 
It is advisable to exercise caution if you are requested to make payments using gift cards, wire transfers, or cryptocurrencies. These payment methods are commonly utilized by scammers due to their difficulty of tracing and recovering funds.

Poor Grammar and Spelling:  
Scam communications often include grammatical errors and unusual wording. Established companies generally review their communications for accuracy.

Too Good to Be True Offers:  
Suspiciously Attractive Offers: If an offer appears unusually advantageous, it warrants careful scrutiny. Fraudsters frequently entice individuals by promising substantial monetary rewards or valuable prizes.

Threats and Intimidation:  
Scammers may resort to threats of legal action or other forms of intimidation to induce compliance. It is important to note that reputable organizations do not engage in such practices.

 

What to Do If  You Suspect a Scam

Verify the source by contacting the organization directly through official contact information to confirm the legitimacy of any suspicious message.

Refrain from engaging with potential scams; do not reply or disclose any personal information. Where feasible, block the sender or caller to safeguard your security.

Report the scam to the appropriate authorities or consumer protection agencies to assist in preventing similar incidents.

Recent Consumer Alerts

From the Federal Trade Commission Consumer Advice

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