Lowell Branch ATM Machine Alert

The ATM at our Lowell branch location is temporarily not able to accept deposits.  We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue. For alternative ATM options during this time, please visit our locations page.

Presidents Day Closure

All Align branches and the member contact center will be closed on Monday, February 16, 2026, in observance of Presidents Day. During this period, transactions can be made through online, mobile*, and telephone banking. 

*Message and data charges may apply. 

Digital Wallet Debit Card Notice: Digital wallet functionality is temporarily unavailable for debit cards that were not added to a digital wallet prior to 2/1/2026. We’re working to resolve the issue and expect full functionality to be restored by the end of next week. We appreciate your patience and apologize for any inconvenience this may cause.

Debit Card Improvements:

We are making improvements to our Debit Card Program effective February 2, 2026.  To learn more please click here

Fraud Alerts

Fraud Alerts

Align has received reports of scammers spoofing our (800) 942-9575 phone number and posing as a Team Member from our Fraud Department. They are calling Align members and claiming that the individual has unauthorized activity on their account. These fraudsters will then try to trick individuals into providing additional information to gain access to their accounts. Spoofing is when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity.

PLEASE NOTE: We may contact you if fraud is suspected on your account but Align will never ask you for the following information during a call that we initiate.

  • Verification code sent as a text message or email
  • Online banking user name and/or password
  • PIN number or the three-digit security code on the back of your debit or credit cards
  • Your full Social Security number

You should NEVER share this information.

If you receive a call (even if the caller ID says "Align Credit Union" or it's a phone number you recognize) and you are asked to provide any of the information above, hang up and call us directly at (800) 942-9575.

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