Closure Notice

All Align branches will be CLOSED for Martin Luther King Jr. Day on Monday, January 20, 2025. Accounts can be accessed through online, mobile*, and telephone banking whenever a live representative is unavailable to assist.

*Message and data charges apply.

Notice:

Align Credit Union, Lowell, Massachusetts has petitioned the Massachusetts Division of Banks for permission to close two Branch Offices at:

 (1) 211G Lowell Street, Wilmington MA 01887

 (2) 70 East Street, Methuen MA 01844

Any objections or comments relative to these proposals must be communicated in writing to the Commissioner of Banks, Mary L. Gallagher, 1000 Washington Street, 10th Floor, Boston, Massachusetts 02118 or dob.comments@mass.gov no later than two weeks from December 13th, 2024.

Please contact Align Credit Union at (800)942-9575 for alternative locations to obtain service.

Fraud Alerts

Fraud Alerts

Align has received reports of scammers spoofing our (800) 942-9575 phone number and posing as a Team Member from our Fraud Department. They are calling Align members and claiming that the individual has unauthorized activity on their account. These fraudsters will then try to trick individuals into providing additional information to gain access to their accounts. Spoofing is when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity.

PLEASE NOTE: We may contact you if fraud is suspected on your account but Align will never ask you for the following information during a call that we initiate.

  • Verification code sent as a text message or email
  • Online banking user name and/or password
  • PIN number or the three-digit security code on the back of your debit or credit cards
  • Your full Social Security number

You should NEVER share this information.

If you receive a call (even if the caller ID says "Align Credit Union" or it's a phone number you recognize) and you are asked to provide any of the information above, hang up and call us directly at (800) 942-9575.

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