Electronic Statement Access Alert:

Some members may experience limited access to their electronic statements. This is a temporary issue, and our team is actively working to resolve it. At this time: Only accounts associated with your surviving member number may appear on your statement. If your member number was previously changed, you may only see statements generated after that change. We apologize for any inconvenience and appreciate your patience as we work to resolve this issue.

Juneteenth Closure:

All Align branches will be CLOSED on Friday, June 19, 2026, in observance of Juneteenth.

Transactions can be made during this time by accessing your account through online, mobile* and telephone banking.  We appreciate your understanding and apologize for any inconvenience this may cause.  * Message and data charges may apply.

Online Account Opening Notice: Online account opening will be unavailable beginning Friday, May 29 at 4:30 PM due to our system update. To open a new membership or an additional account, please visit any branch location starting Monday, June 1. We apologize for any inconvenience and appreciate your understanding as we work to restore service.

Fraud Alerts

Fraud Alerts

Align has received reports of scammers spoofing our (800) 942-9575 phone number and posing as a Team Member from our Fraud Department. They are calling Align members and claiming that the individual has unauthorized activity on their account. These fraudsters will then try to trick individuals into providing additional information to gain access to their accounts. Spoofing is when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity.

PLEASE NOTE: We may contact you if fraud is suspected on your account but Align will never ask you for the following information during a call that we initiate.

  • Verification code sent as a text message or email
  • Online banking user name and/or password
  • PIN number or the three-digit security code on the back of your debit or credit cards
  • Your full Social Security number

You should NEVER share this information.

If you receive a call (even if the caller ID says "Align Credit Union" or it's a phone number you recognize) and you are asked to provide any of the information above, hang up and call us directly at (800) 942-9575.

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