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Electronic Statement Access Alert:

Some members may experience limited access to their electronic statements. This is a temporary issue, and our team is actively working to resolve it. At this time: Only accounts associated with your surviving member number may appear on your statement. If your member number was previously changed, you may only see statements generated after that change. We apologize for any inconvenience and appreciate your patience as we work to resolve this issue.

Juneteenth Closure:

All Align branches will be CLOSED on Friday, June 19, 2026, in observance of Juneteenth.

Transactions can be made during this time by accessing your account through online, mobile* and telephone banking.  We appreciate your understanding and apologize for any inconvenience this may cause.  * Message and data charges may apply.

Online Account Opening Notice: Online account opening will be unavailable beginning Friday, May 29 at 4:30 PM due to our system update. To open a new membership or an additional account, please visit any branch location starting Monday, June 1. We apologize for any inconvenience and appreciate your understanding as we work to restore service.

Identity Theft

Identity Theft

Identity theft occurs when your personal information is stolen. Any email, friend request, phone call, text, or tweet can lead to Identity Theft. IdentityTheft.info has reported that around 15 million people experience identity theft a year. Follow these tips to protect yourself from becoming a victim:

  • Always keep your credit cards and social security cards in a safe location that only you have access to.
  • Do not leave your social security card in your purse or wallet. Wallet and handbag theft is a common first step to identity theft.
  • When talking to an employee of a corporation or organization on the phone, be the one to initiate the conversation. 
  • One of the most commonly used methods of identity theft is skimming your card's information at a public store.
  • Collect your mail as soon as possible and ask your local post office to hold your mail when you are away.
  • Ask for hard copies of all receipts and compare them to your billing statement when they arrive.
  • Do not respond to unsolicited messages via email, social media, or phone. If it has to do with personal information, always be the initiator.
  • Shred all paper with personal information you no longer wish to keep.
  • Review your credit reports annually - go to AnnualCreditReport.com for a free credit report annual or call 1-877-322-8228.
  • Avoid online lotteries that are conducted by organization that are unknown to you.

If you think your identity has been stolen, contact our Fraud Prevention Department at 800-942-9575.

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